Audio and Video | Setup Guide (All Roles)

Before You Begin

You must give the browser permission to use audio and video to participate in a session. This is necessary so that you are seen and heard. You'll be asked to do this when you first join a session or when you first go to share your audio or video. It's OK if you're not ready to do this right away. You can set up audio and video at any time in My Settings.

Audio and Video Settings

 

1. Open the Collaborate Panel and select My Settings. Select Set Up your Camera and Microphone.

 

Collaborate: My settings panel

 

2. Choose the microphone you want to use. Collaborate tells you that you sound great when it is receiving your audio. Select Yes, it's working to proceed.

 

Collaborate: Choosing microphone


3. Choose the camera you want to use. Collaborate tells you that you look great when it is receiving your video. Select Yes, it's working to proceed.

 


5. By default, you are hidden and muted after you complete the setup. When you are ready, select the Microphone and Camera icons to begin full meeting participation.

 

 

View a Walk-Through Video

 

Additional Troubleshooting

If you are still having issues, please follow this additional documentation regarding your browser settings: see Google's documentation about Camera and Microphone Permissions for Chrome or Mozilla's documentation on Managing Camera and Microphone Permissions for Firefox.

 

 

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Details

Article ID: 42043
Created
Mon 11/6/17 11:17 AM
Modified
Wed 2/10/21 2:46 PM