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Can instructors submit work on behalf of a student to Turnitin?
Not through Brightspace, but the instructor can submit work on behalf of a student through Turnitin.com
How do I sign into Turnitin.com?
Turnitin.com uses your campus email address for usernames, but a separate password. You'll need to reset your password on this page if you haven't logged in before.
Brightspace Ticket: Support and Services
The associated support ticket form covers all types of BrightSpace requests, including questions about the migration and training materials.