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If you have forgotten your New Paltz username or password you can use our self-service password reset tool by going to the Self-service Reset Link.
The self-service tool will only work if:
- We have a valid, external email address (i.e. a non-“newpaltz.edu” email address) on file for you.
- You have already set up a “security question” so your identity can be verified.
If either of the above criteria are not met and you are unable to use the self-service tool, you can still reset your password by one of the following options: