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Computer Lab Proctor Position - Job Description
Proctors maintain printer functionality and perform first-level computer repairs in department labs, classrooms and public areas throughout all academic and residence buildings...
Service Desk Office Assistant
Blocked and Safe Senders lists
Classroom AV Instructions
Service Desk Technician
Microsoft Authenticator - Getting Started
Microsoft Authenticator - Frequently Asked Questions
Microsoft Teams - Getting Started
Residential Wired Internet (ResNet) - Getting Online
PlaySight Sports Video Platform
Guest Wireless Access (via NP Hawks Guest)
What is eduroam? How can I use it?
Getting Your Device Online - A Quick Guide
NP Hawks Devices - Shared and Unsupported Devices
Extended Virtual Learning Classrooms
Overview of extended virtual learning spaces on campus.
Raise / Lower Instructor Station
Brief instructions on how to raise and lower instructor stations
Sending Encrypted Email
Public Lab Locations
Access Your Office Phone Using Cisco Jabber (macOS)
Jabber allows you to use a computer or mobile phone to make/receive phone calls using your office phone extension. This guide will walk you through the basics of using Jabber on macOS.
Using OverLAPS for Administrative Privileges (Windows / MacOS)
Guide for using OverLAPS to access admin rights on a campus owned device.
Making and Receiving Phone Calls Using Cisco Jabber
What is Jabber?
A brief overview of Cisco Jabber, a communication tool for remote teaching and working.
Accessing Voicemail Using Cisco Jabber
Qomo QPC80H2 - Document Camera