Account Request / Change

Overview:

Features and Benefits:

• Access to SUNY New Paltz Computer systems for faculty, staff, teaching and graduate assistants, and other student employees.
• Includes access to most campus systems including:
  • New Paltz Email (Office 365)
  • Brightspace
  • my.newpaltz.edu
  • Campus WiFi
  • Library systems
  • Office computer access
  • and more
• This form can also be used to:
  • Request a username change
    • Note: Students should ensure their name is changed first with Records & Registration.  Faculty and staff should ensure their name is changed with Human Resources first.
  • Notify IT of a department change
  • request access to administrative systems (request must be made by department head)

Authorized Users:

• The actual request for a new account must be made on behalf of a new employee by a full-time member of their department.
• The systems that this provides access to are active while the individual is working as an employee of SUNY New Paltz (or one of its affiliates).
• Requests for access to sensitive systems (such as Banner or Argos) must be made by a department chair, director, dean/associate dean, etc.

Request Process:

• Click Request Access on the right.

User Responsibilities:

• Your New Paltz computer account passwords should not be shared with anyone.
• Keep your personal email address on file and up-to-date for account recovery purposes.
• Create a strong password for your account and don't share it with anyone.
• If you believe your account has been compromised, contact the help desk immediately.

Requirements and Prerequisites:

• You must have the BannerID of the individual you are requesting access for.
• Human Resources must add individuals into Banner before they can gain access.

Hours of Availability:

• Computer accounts are available 24 hours a day, except during scheduled maintenance.
• Scheduled maintenance will be announced via the All Faculty Staff ("all-fs") email list.

Support:

• Submit a ticket here by clicking "Request/Extend Access"
• Walk in to the Service Desk in Humanities 103
• Call 845-257-3597 during normal business hours.