Audio Visual Requests

Video Playback Issue

• Report an issue with playing a Mediasite or Panapto video

Event / Conference Support Request

• Request audio/visual support for an event or (web) conference
  • Review the Planning Guide
  • See the Price List
• Please discuss with your presenters the (rare) possibility of equipment or network failure
• We will need a current copy of your most recent brochure or schedule to help us plan your support services accordingly
• Please include us in the very early stages of your conference planning. We can help you choose spaces that meet your needs for technology and capacity
• We require at least two weeks notice for support. Late notice may result in an inability to provide technical support the day of the event.

Equipment Loan Request

• Request the temporary loan of audio/visual equipment
  • For academic purposes only (not personal use)
• We do not loan equipment directly to students, faculty must take responsibility and sign out equipment

Video Transfer Request

• Request the transfer of media from one format to another
  • Be aware of possible copyright restraints regarding transferring medium of content

Installation Request

• Request the permanent installation of audio/visual equipment
  • Secure funding source (including recurring and maintenance costs)

Training Request

• Request familiarization with campus audio/visual equipment prior to a class, event, conference, or club meeting