Microcredential Support

Fill out this form to ask a question or report an issue

Customer Service Hours are weekdays 9:00 am to 5:00 pm EST

A short description to explain the nature of a ticket.
Are you taking this course through a partnered sponsor?
If your registration is being paid for by your school, district, or another entity select Yes; otherwise select No.
Are you taking this course through a partnered sponsor?
Are you taking this microcredential through our partnership with the Maryland State Department of Education?
Are you taking this microcredential through our partnership with the Maryland State Department of Education?
What do you want to do?
What do you want to do?
What are you reaching out about?
What are you reaching out about?
What do you want to do?
What do you want to do?
Instructions to Reset Password
Direct Link to self-service password reset tool: https://learn.newpaltz.edu/users/password/new

If you are still having a trouble signing in after resetting your password, please continue with submitting this form.
MC_Receipt instructions
1) Log into the course
2) Click on your name on the top-right corner
3) Select My Account then, Order History
4) Select the order you would like to view for Order and Payment details
5) Optional: Click Print Receipt for a physical copy of your order

If you have any trouble getting your receipt, please continue with submitting this form.
File attachments associated with the ticket.
Browse...

Other Fields

Your name