Microcredential Support

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Fill out this form to ask a question or report an issue

Customer Service Hours are weekdays 9:00 am to 5:00 pm EST

Subject Line

A short description to explain the nature of a ticket.

Are you taking this microcredential through our partnership with the Maryland State Department of Education?

Yes

What is your primary Maryland district affiliation?

You chose "Other" above. Please type your district's name.

What do you want to do?

Ask a question

Report an issue

What are you reaching out about?

Enrollment

Payments

Receipts

Password Reset

Course Materials

Accessibility (ADA Related)

Credly Badging

Other

What do you want to do?

Enrollment for the first time

Change an existing Enrollment

Unenroll

Instructions to Reset Password

Direct Link to self-service password reset tool: https://learn.newpaltz.edu/users/password/new

If you are still having a trouble signing in after resetting your password, please continue with submitting this form.

MC_Receipt instructions

1) Log into the course
2) Click on your name on the top-right corner
3) Select My Account then, Order History
4) Select the order you would like to view for Order and Payment details
5) Optional: Click Print Receipt for a physical copy of your order

If you have any trouble getting your receipt, please continue with submitting this form.

How can we help?

Still having trouble? Tell us what is happening.

Attachments (Optional)

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Your name

Your first name

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