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Service Catalog

Categories (13)

Accounts and Passwords

Account Access Issues, Password Resets

Administrative Services (Banner, Argos, etc)

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Audio/Visual Support and Services

Projectors, Microphones, Cameras, Lecture Capture, Conference AV Support

Blackboard and Instructional Technology

Blackboard | Lynda.com | Microsoft Imagine Academy

Classroom and Lab Technology

Classroom / Lab Computers, Instructor Stations, Printers, VDI

Email and Phones

Office 365, Hawkmail, Campus Telephones, WebEx, Skype

Network (Wireless / Wired) and Security

Wireless/Wired Networks, Cable TV, Viruses/Spyware, Cybersecurity, Card Access

Office Technology

Office Computers, Printers and Software

Personal Devices

Support for personal devices using SUNY New Paltz technologies.

Software and Web Services

Campus owned or licensed software or web-based services

Training and Orientation

Request one-on-one or group trainings on ITS related technologies and services.

Web, Social Media, and Marketing

Department Web Pages, Design & Marketing Services, Hawksites, TerminalFour

Help Me Submit a Ticket!

Use this option to quickly find the right form to report an issue or make a request.