Getting on eduroam - Mac OS X

eduroam (short for "education roaming") is a secure global roaming Wi-Fi access service for the education and research communities. For more information about eduroam and where service is available see our introduction to eduroam.

Only ONE campus Wi-Fi network should be setup on your device at a time. If you setup a device for eduroam make sure to make your device forget the NP Hawks WPA, NP Hawks Devices, and NP Hawks Guest networks to avoid potential connection problems. See our resources on how to "forget" a Wi-Fi network on a device.


To begin open the list of available wireless networks by clicking on the wireless/Wi-Fi icon on the upper top right corner of the screen and click on eduroam.

Wi-Fi icon and list of networks


For the Account Name you will need to use your SUNY New Paltz Username followed by As an example if your SUNY New Paltz Username is myusername then you should enter it as Enter your password and click the OK button to continue.

Entering username and password


You may now see a window named Verify Certificate asking if you would like to view the server certificate or continue. You may optionally verify you are connecting to the correct Wi-Fi network by clicking the Show Certificate button. The details displayed should match the image below. Make sure Always trust "" is checked and click the Continue button to proceed. (As of May 24, 2023 the SHA-256 Fingerprint shown under Details is 21 E1 B1 94 F7 33 F8 97 54 DC 9B CF B8 90 B3 B1 B9 30 19 70 70 40 47 A7 38 5D 99 40 57 A8 08 9F)



You may now be prompted for your User Name and Password to make changes to your Certificate Trust Settings. Enter the username and password you use to login to your Mac OS X desktop or laptop when turning on the computer and NOT your email address, SUNY New Paltz account details, etal.


You should now be connected to the eduroam wireless network.


The most common cause for problems setting up your device is a mistyped username or password.



Article ID: 119041
Fri 10/23/20 12:15 PM
Wed 5/24/23 12:58 PM