Getting on eduroam - Mac OS X

eduroam (short for "education roaming") is a secure global roaming Wi-Fi access service for the education and research communities. For more information about eduroam and where service is available see our introduction to eduroam.

Only ONE campus Wi-Fi network should be setup on your device at a time. If you setup a device for eduroam make sure to make your device forget the NP Hawks WPA, NP Hawks Devices, and NP Hawks Guest networks to avoid potential connection problems. See our resources on how to "forget" a Wi-Fi network on a device.


To begin open the list of available wireless networks by clicking on the wireless/Wi-Fi icon on the upper top right corner of the screen and click on eduroam.


For your username you will need to use your SUNY New Paltz Username followed by As an example if your SUNY New Paltz Username is myusername then you should enter it as Enter your password and click the Join button to continue.


You may now see a window named Verify Certificate asking if you would like to view the server certificate or continue. You may optionally verify you are connecting to the correct Wi-Fi network by clicking the Show Certificate button. The details displayed should match the image below and it should say "This certificate is valid". Make sure Always trust "" is checked and click the Continue button to proceed.


You may now be prompted for your User Name and Password to make changes to your Certificate Trust Settings. Enter the username and password you use to login to your Mac OS X desktop or laptop when turning on the computer and NOT your email address, SUNY New Paltz account details, etal.


You should now be connected to the eduroam wireless network.


The most common cause for problems setting up your device is a mistyped username or password.



Article ID: 119041
Fri 10/23/20 12:15 PM
Fri 10/23/20 2:51 PM