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Categories (8)
Communication & Marketing
• Requests • Web Pages • Design
• Print and Mail • Hawksites • TerminalFour
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Accounts, Access, & Security
• Account Request • Password Reset
• Card Access • Duo • Security
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Software & Apps
• Web-based Apps • Installed Programs
(BrightSpace, Banner, Argos, Office 365, My.Newpaltz, Remote...)
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Hardware
• PCs • Peripherals • Phones • Directory
• Networking • Audio/Video
• Classroom/Lab Equipment.
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Networking/WiFi
• Wired & Wireless Issues
• VPN Support
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Digital Accessibility
• Support for campus users with disabilities
• Deque University Account
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Technology Acquisition & Assessment
• For departments requesting a technology review before the purchase or renewal of software/hardware
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Additional Campus Services
• Card Services • Institutional Research
• Development and Alumni Relations • Facilities
• MakerBot
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Services (2)
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IT Student Employment
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Brightspace Ticket: Support and Services
Design, Print and Mail
Office Technology Issues (Software and Hardware)
Administrative Computing Ticket
Office Technology Requests (on Campus only)
My Recently Visited Services
my.newpaltz.edu
Design, Print and Mail
Password Reset (All accounts except NP User ID)
Wireless Network Access
SolidWorks Student License
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