Getting on eduroam - Apple iPhones and iPads (iOS/iPadOS)

eduroam (short for "education roaming") is a secure global roaming Wi-Fi access service for the education and research communities. For more information about eduroam and where service is available see our introduction to eduroam.

Only ONE campus Wi-Fi network should be setup on your device at a time. If you setup a device for eduroam make sure to make your device forget the NP Hawks WPA, NP Hawks Devices, and NP Hawks Guest networks to avoid potential connection problems. See our resources on how to "forget" a Wi-Fi network on a device.


To begin open the "Settings" application found on your home screen or in your App Library.


On the Settings screen tap Wi-Fi.


On the Wi-Fi screen tap the eduroam wireless network in the list of available wireless networks.


For your username you will need to use your SUNY New Paltz Username followed by As an example if your SUNY New Paltz Username is myusername then you should enter it as Enter your password and tap Join to continue.


You will now be asked to trust the security certificate for for use with this wireless network.


Optionally you may view the details for the security certificate to verify you are connecting to the correct Wi-Fi network. Tap More Details and scroll down to the bottom of what appears. There should be section marked Fingerprints. As of May 24, 2023 the SHA-256 fingerprint is 21 E1 B1 94 F7 33 F8 97 54 DC 9B CF B8 90 B3 B1 B9 30 19 70 70 40 47 A7 38 5D 99 40 57 A8 08 9F. Tap Trust when you are ready to continue.


You should now be connected to the eduroam wireless network as shown below.


The most common cause for problems setting up your device is a mistyped username or password.



Article ID: 119049
Fri 10/23/20 12:46 PM
Wed 5/24/23 1:10 PM