Getting on eduroam - Android phones

eduroam (short for "education roaming") is a secure global roaming Wi-Fi access service for the education and research communities. For more information about eduroam and where service is available see our introduction to eduroam.

Only ONE campus Wi-Fi network should be setup on your device at a time. If you setup a device for eduroam make sure to make your device forget the NP Hawks WPA, NP Hawks Devices, and NP Hawks Guest networks to avoid potential connection problems. See our resources on how to "forget" a Wi-Fi network on a device.

 

To begin open the Settings app found in your device's app drawer.

 

On the Settings app screen tap the option named Network & Internet or Wi-Fi.

 

On the Network & internet screen tap Internet or Wi-Fi.

 

On the next screen tap the eduroam wireless network to connect.

For your username you will need to use your SUNY New Paltz Username followed by @newpaltz.edu. As an example if your SUNY New Paltz Username is myusername then you should enter it as myusername@newpaltz.edu.

For newer devices running Android 13 or newer use the following settings on the setup screen:

  • EAP method: TTLS
  • Phase 2 authentication: PAP
  • CA certificate: Trust on First Use  (If this option is not available the device is running an older version of Android and must use the instructions for Android 12 or older below.)
  • Identity: <Your Username>@newpaltz.edu
  • Anonymous Identity: <This must be blank. If it says "anonymous" delete the word.>
  • Password: <Your Password>

An example screenshot for Android 13 or newer devices:

 

Tap Connect. You may be asked "Is this network trusted?" Compare the shown details with the screenshot below and tap "Yes, connect" if they match.  (The "fingerprint" is up to date as of July 10, 2024.)

 

For older devices running Android 12 or older use the following settings on the setup screen:

  • EAP method: TTLS
  • Phase 2 authentication: PAP (or None if PAP is not an option in Android 10 or older.)
  • CA certificate: Use system certificates
  • Online Certificate Status: Do not validate (This field may not be present in Android 10 or older.)
  • Domain: radius.newpaltz.edu
  • Identity: <Your Username>@newpaltz.edu
  • Anonymous Identity: <Leave this blank!>
  • Password: <Your Password>

 

Tap Connect at the bottom of the setup information once all of the above information is entered.

The screenshots below show Android 11 for reference:

 

Upon successfully entering the above details you should now be connected to the eduroam wireless network.

 

The most common cause for problems setting up your device is a mistyped username or password.