To complete a mail merge from a shared account you will need the following setup already
> Outlook desktop application setup with your SUNY New Paltz primary email address
> Access to the shared account you will be sending from
> Recipient List
To send as a shared account from a mail merge you will need to setup an email profile for the shared account to use exclusively or it will send as your primary email
Step 1: Open the start menu, go down the appilcation list to windows system and select Control Panel
Step 2: Select the Mail application
Step 3: Choose the Show Profiles Option
Step 4: Add a profile
Step 5: Profile Name
Setup the profile with the name of the shared account
Step 6: Account Setup
Use the auto account setup and fill in the Full Name of the Shared Account as this will be the name field of the email sent and the shared account address in the email address field, do not put in a password
Step 7: Enter your email address
When prompted for a sign in type in your SUNY New Paltz email address
Step 8: Profile Created
As long as you have all green checks your account profile should be setup and you can move to the next step. If you have errors please review the above steps.
Step 9: Set Prompt
You will have to change the default profile information when starting outlook to "Prompt for a profile to be used"
Step 10: Outlook will now open with profile prompt
When you open outlook it will now prompt you as to which profile you want to use. When sending an email merge from the shared account select the shared account and not outlook (which is typically your SUNY New Paltz email address)
You will now be able to perform a mail merge as you normally would and as long as outlook is pen with the shared account profile it will send as the shared account.