Troubleshooting Teams Speaker/Audio Issues

I Can't Hear Others in Teams

When entering a Teams meeting, you can change your audio playback and recording settings. If you cannot hear others in Teams, make sure the correct speakers are selected in the audio settings.

Changing Settings when Joining a Meeting

  1. Click to join the meeting through your email or calendar.

  2. In this menu, select Computer audio. An image showing the Teams window with audio and video settings while joining a Teams meeting

  3. Under Computer audio, select the settings button.An image showing the computer audio menu in Teams when selected

  4. In the sidebar to the right, you can change your microphone and playback devices.An image showing The Teams Speaker Microphone and Camera settings drop down menus

  5. Once you have selected the correct device, click Join now.

Changing Settings During A Meeting

  1. Select the ellipsis in the meeting for More actions.An imge showing the ellipsis (three dots) icon that is shown in the Teams meeting menu with the ellipsis highlighted for selection
  2. Select Device settings.An image that shows the Teams Menu that appears with the Device Settings menu option selected
  3.