VPN - Using Cisco AnyConnect

Tags VPN

Follow the instructions below to use Cisco AnyConnect Virtual Private Network (VPN) Software:

Step 1: Locate and select the Cisco AnyConnect VPN Software.

In Windows - that will be in your Start Menu - or system tray.

Screenshot showing Windows start menu and task bar location

On Mac - Within the Applications folder find the Cisco folder. Within this folder you will find the Cisco AnyConnect Mobility Client application. You can place this application on your dock.


Step 2: Make sure vpn.newpaltz.edu is placed in the box as per the screenshot below - then click Connect


Step 3: Choose the connection group (Split - Home Computers, Full - Wireless or On-Campus, AdminLAN Campus Issued)

Screenshot of login group

The VPN software will default to using the same connection group that you last used.  If you need to change your connection group (i.e. you last used the Split group, and then need to connect with the Full group) then you will need to get to the group selection window.

To change the selected Group:

Windows and Mac: Use the drop down next to "Group" to select the group to use. This group selection window may be hidden behind the login window. You may need to move (not close!) the login window out of the way so you can find the group window.

iOS (iPhone/iPad): To go back to the group selection tap "Back" on the top left hand corner for the app while on the login screen.

Android: You will have to click at the top of the window where the AnyConnect logo comes up with a left facing arrow (as shown in the screenshot below):

Screenshot of the Android Anyconnect client

Step 4: Login - a login window will pop-up (the same as is used for Office 365).
Screenshot of VPN login window


Step 4 - Authenticate with Duo
Note: This step only shows up if you are a user of Duo.  If your session is remembered (may not work except on Windows) you may not see this screen if you've recently authenticated with the VPN on your current device.

Screenshot of Duo login window for VPN


That's it - you should be connected.

Note: Once you are connected - how to disconnect (or check if you are connected) depends on whether you are using Windows, Mac, Android, or iOS.


Windows: When you connect you'll see a message at the bottom right of your screen like:

Screenshot of "Connected" message on Windows

Mac OS: AnyConnect icon in the Dock should have a padlock visible while the VPN connection is established.

Android: To check your connection status - go back into the Cisco AnyConnect application.

iOS (iPhone/iPad): A VPN indictator will appear in the top bar next to the wifi/cellular indicator while the VPN connection is established.

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Article ID: 18000
Wed 11/2/16 3:36 PM
Tue 2/11/20 3:43 PM