Library Public Printing FAQ


Every public station has three primary printers installed and our printers have a numbered sign on top, Printer 1, 2, or 3. You can choose between these printers at the top of the print dialog box in most programs.

Release your print jobs

The campus uses the PaperCut Print management system and you have to go to the PaperCut web page to release your jobs before they print. In the library we put several "Print Job Release" shortcuts on each PC on the Desktop, Taskbar, and Start Menu. Inside PaperCut go to the link "Jobs Pending Release" and print or cancel any print job.

The Repair Printing Shortcut Fixes Multiple Printing Problems

The Repair Printing shortcut can be found on the Desktop, the Windows Task bar and in the list of programs available when you click the start button. Repair Printing can fix several kinds of printing problems.

  • If the PC tells you no printers are installed click it & login when asked and printers magically appear.

  • If print jobs never appear in PaperCut because network login did not work; Click it, login and in a couple minutes they are there.

  • If you get an error that causes printing on the PC to crash. Click it, login and the printing restarts.


How to print in color

The campus has color printers in the following locations:

  • Humanities 107

  • CSB 118

  • VH 115

  • STL main floor

  • Peregrine Dining Hall computer lab

You can also set up color printing on your own laptop using the wireless network. 


How to print a PDF document if it does not print or prints only a few pages

In Adobe Acrobat click print and at the bottom of the print dialog box click the Advanced Button. At the bottom of advanced print setup select the Print as image button.

Click ok and print the document.


How to Switch Printers

If default printer is down or busy with a line around it.

Choose print from the file menu and when the print dialog pops up choose the other printer from the printer name box at the top.


How to find print jobs in the queue

You can track your print jobs in the print queue by clicking on the shortcut to your printer on the desktop of each PC.

Under the Owner section you will see your login name on all your jobs


PowerPoint and printing more than one slide per page

Do not click the printer icon in Power Point instead go to the File menu or the Office button and choose Print. At the bottom of the print dialog box in the Print What: box choose Handouts then on the right choose between 2 to 6 per page.
TIP: Choosing 3 per page gives you note taking space on the right.

Print Multiple pages per sheet in Word

Click on the office button and then click print. At the bottom of the print dialog on the right choose "Pages Per Sheet"

Print Multiple pages per sheet in PDF

Click the print button and half way down on the left use the "Scaling" drop down box and choose multiple pages per sheet. Then set how many and see if it works in the preview window.


Issues when printing from a browser

  • The web browser crashes when I load or print a document
  • The page does not look right on the screen
  • The browser tells me I need a plug-in

Switch to another browser such as Chrome, Firefox, Safari or Explorer

Copy the web address from the top of one web browser and paste it into the address box of the other and you might be able to get directly to where you left off.



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Article ID: 22317
Tue 1/3/17 2:01 PM
Thu 8/4/22 3:06 PM