Checking Your Voice Mail

Accessing your voicemail on campus from your own line:

  1. You know you have a voice mail message waiting when you see the red light indicator on the handset or on the cradle and/or when you see the message symbol indicated next to your name on the main screen.
  2. Press the message button  and then enter your pin followed by the # sign, when prompted.
  3. New message(s) will play.

Accessing your voicemail on campus from someone else's line:

  1. Press the message button; when prompted for the pin, press * and your extension.
  2. Enter your pin followed by the # .
  3. New message(s) will play.

Accessing your voicemail from a non-campus phone:

  1. Dial 845-257-1500.
  2. Press * , then your extension followed by #.
  3. Enter your pin followed by the # sign, when prompted.
  4. New message(s) will play.

While listening to messages you can use the following numerical prompts to manage your voice mail:

1   Replay/Restart message 2   Save Message 3   Delete message
4   Slow Playback 5   Change Volume 6   Fast Playback
7   Rewind Five Seconds 8   Pause/Resume 9   Fast-forward Five Seconds
#   Fast-forward to end ## Skip Message, save as is *  Return to previous menu

Instructional Video:

Details

Article ID: 22341
Created
Tue 1/3/17 3:45 PM
Modified
Fri 11/2/18 2:51 PM