Logging In
What web browser do I use for Banner 9?
Chrome or Firefox (Internet Explorer is not supported). Chrome is recommended.
How do I get to Banner 9 and log in?
- Click on https://www.newpaltz.edu/banner to get to the New Paltz Banner Links page (“white page”). For PROD, look under “Banner Production Links” and click on PROD under “Banner 9”. (For PPRD, look under “Banner Test Links” and click on PPRD** under “Banner 9”)
- Once you click on the link, the Microsoft login page for the campus will appear. Login as you do to other college services like email or my.newpaltz.edu.
- Once logged in, you will brought to the Banner 9 home page where it says “Welcome”.
Training
Are there any training materials?
Yes, there are a number of documents on the H Drive, including a Banner 9 Quick Guide, Banner 9 FAQs, Banner 9 Keyboard Shortcuts, Ellucian Banner 9 Getting Started Manual and a PowerPoint on Navigating Banner 9 done at SICAS Summit by an Ellucian consultant. See H:\Banner\Banner 9 Training.
Are there any training videos available?
Yes, the following link will take you to a Banner 9 Navigation training video on YouTube that Ellucian put out in the spring YouTube Banner 9 Navigation Training. It uses an earlier version of Application Navigator so it may not look exactly like ours, but it covers most topics. There are also videos created by other schools for Banner 9 training that you may want to review.
How do I get to the Banner 9 training materials on Ellucian Website?
Use the link Ellucian Login. It will ask you to log into the Ellucian HUB. If you don’t have an Ellucian HUB account, click on the link to “Sign up for a HUB account”. Once logged in, you will be brought to the application page. Click on Banner 9 Guide.
How do I get to the Ellucian On-Demand Subscription Library for courses on Banner 9?
Ellucian On Demand Subscription Library (ODSL) offers end users the ability to look at and play with Banner 9 administrative pages so you can learn to navigate and practice. See documents on the Campus H Drive on how to get access to ODSL: H:\Banner\Banner 9 Training.
Navigation
How do I select an Admin Page (form)?
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Once you are signed into Banner 9, you can select an Admin Page (or form as it is known in Banner 8) using 4 different methods
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Enter the admin page name in the box under the word Welcome
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Click on the Application Icon which looks like a rubik's cube and the Banner menu will appear, select admin page
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Click on the Search Icon which looks like a magnifying glass and it will come up with a box to enter an admin page name
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Once an admin page has been selected, you can click on the Recently Opened Icon which looks like an open manila folder and pick from pages you have previously visited
How do I input a student?
When you call up an admin page (form) that displays student information, a key block will appear with boxes for the keys it requires: ID, Term, etc. Enter the information and click “Go” on the right side of the page. This is equivalent to “Scroll Down” in Banner 8.
Be careful when entering an ID. If you typo the ID or use SSN, it will think you want to create a new student and take you to GOAMTCH. Always check to make sure the name comes up next to the box to make sure you have the correct ID. Pay attention to the page name at the top.
To search for a student, you can use one of the following methods:
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Leave the ID box blank and hit Tab. This will create a box to enter last name, first name
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Click on “…” and you can do a person search similar to that in Banner 8
How do I change to a new student?
Click on the “Start Over” green button on the top right of the page (equivalent to rollback in Banner 8). If you have edited something on the page, click on “SAVE” at bottom right of page.
Where do I find control key function mappings?
See chart at the end of this document.
How do I get to Banner 9 Help?
Click on the “?” icon on the left side of the page. It will take you to the documentation for the admin page that you are on. You can also search this extensive document for anything else Banner 9 related using the search box.
Can I run Banner 8 and Banner 9 at the same time?
Yes. As you begin using Banner 9, you can check on Banner 8 to see the changes. Both Banner 9 and Banner 8 use the same database underneath, so if you make changes on Banner 9, they will be reflected on Banner 8 and vice versa. Also, there are some SICAS forms that are not yet available in Banner 9. You will have to use Banner 8 to access them. See list at end of document.
What new features are in Banner 9?
Banner 9 has a very robust filter that makes it easy to narrow down the items you want to see. It also allows you to sort or move columns similar to Excel spreadsheets. It will also give you a 5 minute heads up that your session will expire and gives you the ability to extend it.
Why is Banner 9 slower than Banner 8?
Banner 9 has a different technology stack than Banner 8. Banner 9 is a web application built on layers allowing for more flexibility. Banner 8 was built in Oracle Forms which is installed on your PC making the run time faster
Why does my form come up blank and is totally white?
If you select an admin page and the screen turns white, you have selected a SICAS admin page that has not been released yet. You will need to use that form in Banner 8. See table at the end of this document for list of unreleased forms and the projected date of release. You do not need to submit a ticket for this, it will be resolved when SICAS releases the rest of their forms.
Why does my form come up with ID field and Go and everything below is blank?
The admin pages key block in Banner 9 comes up by itself. Once you enter the key information in the key boxes, the rest of the page will show up. In Banner 8 the key block shows up along with the rest of the form.
How do I scroll down to get to my form?
Click on the “Go” green button at the top right of the page.
How do I save my changes?
Click on the “Save” button at the bottom right of the page.
How do I log out?
Go to the Banner Home page and click on the “Lock” icon on the left side of the page.
How do I know I am in PROD vs. PPRD?
Once you are in a page, you will see either PROD or PPRD on the Page Header line at the top of the page. Also, PPRD is currently supporting the theme we created for PPRD which is green. PROD has the Ellucian baseline blue look to it.
How do I clear my cache?
Open Chrome and click the three dot icon at the upper right corner of the page, then click “Setting” from the drop down. On the new screen, click the upper left corner icon that is labeled “Setting” and then select “Privacy and security”. This will open a privacy setting session. Select “clear browsing data”. Make sure you select “All time” from the Time range selection, and then click “CLEAR DATA” button. See document on H:\Banner\Banner 9 Training.
How do I get rid of the notification messages to get to what’s underneath?
Click on the box above the notification messages that has the of messages in it. This should cause the messages to disappear.
What about the shortcuts I used in Banner 8?
