Reporting Phishing Emails - Phish Alert

Tags phishing

If you receive a phishing email (AKA a fraudulent email purporting to be from a legitimate sender that try to get you to disclose information such as usernames/passwords, or other sensitive data) - you can report these messages to Information Technology Services quickly via Outlook.  How to do so depends on how you access your email.

Reporting such messages is critical.  When ITS knows about a phishing message that slipped through the filters we can: update the filters to catch similar messages, warn the campus, potentially block the destination page from being accessible from on-campus, and can get the site taken down (by the ISP).

Below are instructions on how to use this new reporting method.

Outlook Web Access (If you get to your email via your web browser)

  1. Go to the message you wish to report.
  2. Click on the More Options button (it is the three dots - highlighted in red in the screenshot below, near the reply/forward buttons).
    Screenshot of Outlook Web Access showing the more options button
  3. Click on "Phish Alert V2" near the bottom of the long list of options.
    Screenshot of the Phish Alert option in the menu
  4. You'll be asked to confirm whether to report this message.  Click the Phish Alert button to proceed.
    Phish Alert confirmation window

Outlook 2016 or 2019 (Desktop Version)

  1. Go to an email you want to report.
  2. Click on the Phish Alert Report in the toolbar at the top right (as in the screenshot below):
    Phish Alert Button Screenshot - Outlook 2019
  3. You'll be asked to confirm whether to report this message.  Click the Phish Alert button to proceed.
    Phish Alert confirmation window - outlook desktop version
     

Outlook Mobile App

  1. Open the phishing message you want to report.
  2. Click the more options button on the message (indicated by the orange arrow in the screenshot below):
    Outlook Mobile - more options screenshot
  3. Click the Phish Alert icon at the bottom
    Outlook Mobile - Phish Alert Button screenshot
  4. Click Mobile Phish Alert to confirm you want to report the message.
    Screenshot of mobile confirmation window
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Details

Article ID: 82847
Created
Wed 7/10/19 2:52 PM
Modified
Wed 7/17/19 2:37 PM