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Services or Offerings?
Report an issue with technology in a classroom or computer lab

Report any issues with existing displays, or with the Content Manager software.

Report Issues relating to classroom technology and devices.


This form is to be used by lab proctors only.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

Hardwired network connections in residence halls, offices, or other locations.


Banner, Argos, DegreeWorks, Workflow, Xtender, Custom Applications

Submit a ticket to report non-compliant content or to request assistance with digital accessibility topics.

Request AV Support, Loan AV Equipment, Request Lecture Capture Support, etc.

The official SUNY New Paltz email system

VDI (Virtual Desktop Infrastructure) is a service that allows users to remotely access a variety of software programs provided by the university.

Reset the password for: Office Computers, Banner, Argos, Xtender, Voicemail, Shell, Application PIN...)

Learning management system used by faculty and students. The associated support ticket form covers all types of Blackboard requests, including copies/merges and requests for training.