How do I install Office 2016 to my personal computer or device?

Through our licensing agreement with Microsoft, SUNY New Paltz is able to offer Microsoft Office for free to currently active students, faculty, and staff.  These licenses will not remain active after you have graduated (students) or left the employ of the college (faculty/staff).  You can install Office on up to five personal devices.

Do not follow these steps on any college owned devices.  Installation of software on college owned devices is done through a separate process.  Contact the Service Desk for more information.

Download and Installation Instructions

1. Go to the SUNY New Paltz home page.  

2. Near the top right-hand corner, select the Resources link and choose Office 365.

3. On the next page, enter your Office 365 username and campus password.

  • Office 365 Username: this is your typical campus username plus  For example, username99 becomes  This even applies to students who use Hawkmail.
  • Campus Password: your password is the same as you would use for Blackboard or

4. After logging in, from the banner on the top left-hand side of the screen, select Office 365.

Image shows the text "Office 365" located at the top left-hand side of the screen.

5. On the next screen, select the button that says Install Office 2016.  Unless otherwise instructed, you probably then want to choose "Office 365 apps" instead of "Other install options"
Screenshot with Install Office button highlighted

6. The file will download (where the download appears depends on your browser).  Follow the steps in the dialog box (see below) that opens to complete the installation.

Image show the final three set-up steps: 1. Click the setup file; 2. Click Yes; 3. Stay Online


Note About Deactivation

If you are a student, when you graduate, withdraw, or otherwise stop being a student at SUNY New Paltz, your license will eventually become inactive.  You'll receive an error like the following when opening Microsoft Office:

Error message shown when Microsoft Word expiresError message shown when Microsoft OneNote expires

Error message stating: "SUBSCRIPTION EXPIRED" from Word

If you are no longer an active student, faculty, or staff member, you will have to obtain a license for Microsoft Office separately from the college.


Article ID: 34400
Wed 7/26/17 3:42 PM
Tue 11/20/18 10:28 AM