IMS Job Descriptions


Job Category

Technical (Non-Web)


Job Description

The Audio Video Tech Assistant's core responsibility is to assist IMS professional staff members in activities related to class & event support, as well as the upgrading/installation and maintenance of classroom AV systems. These systems contain AV equipment such as projectors, displays, digital media presentation switchers, touch panels, document cameras, power conditioners and apple TV’s.
Duties may include the following activities:

  • Set-up and operation of various types of audio/visual and computer equipment
  • Work in a variety of campus locations with AV equipment; including camcorders, video and projectors, microphones and sound systems, etc.
  • Set up computers to various display devices
  • Recording lectures and high profile events using video and or audio equipment
  • Editing video content


  • Breaking down and removal of old equipment
  • Inventorying, un-boxing and installation of new equipment
  • Cabling equipment by wiring/system diagrams
  • Assisting in configuring and commissioning of AV classroom systems
  • Maintenance of existing systems


Preferred Qualifications

  • Knowledge of computers and general AV technology
  • Experience in the proper use of hand and power tools
  • Excellent organizational skills, punctuality, and Interpersonal Skills
  • Ready and willing to learn.
  • Possess strong verbal and written skills


Job Requirements

No experience is necessary, but the applicant should have a basic understanding of AV and be willing to learn and perform the duties described in the description above.





Job Category



Job Description

Typical duties include:

  • Answers the phone and triages information of callers, take messages, or transfers calls to the appropriate professional faculty members
  • Data entry IMS service orders and trouble calls
  • Greet callers and visitors, handle their inquiries and direct them to the appropriate support
  • Process equipment loans and reservations for services
  • Includes occasional filing, copying and shredding of documents.


Job Requirements

No experience is necessary, but the candidate should be willing to learn the operating procedures of the above equipment. Care and routine cleaning of this equipment will be part of the duties incurred.




Article ID: 136982
Wed 8/18/21 1:54 PM
Mon 6/5/23 11:28 AM