What is GlobalProtect?
The GlobalProtect agent software is used to access restricted sensitive on-campus resources from off-campus.
Generally you should only use GlobalProtect if you've been instructed by a member of IT that you will need to use GlobalProtect to access services needed to perform your job while working off-site.
If you're unsure if you need this software you'll be better off using our Virtual Desktop Infrastructure (VDI). VDI lets you use a remote Windows desktop to access on-site services without needing to install any software on your computer.
Privacy
The GlobalProtect agent collects the following data from any device it is installed on. This data can be examined by IT staff and can be used by automated systems to grant or restrict access to a service.
- Device information, including:
- Operating system version including patch level
- Hostname
- Device serial numbers
- MAC addresses and IP addresses
- IEMI, SIM card, and other mobile OS data such as jailbreak state
- Firewall status and configuration
- Anti-malware software details including configuration and update level
- Disk backup and encryption settings
- Data loss prevention software and settings
- Information about management tooling used to manage the device (including Active Directory, Intune/Entra, etal)
- Presence of Certificates and other unique identifiers not specifically listed
- Application and process data from devices, including:
- Windows Registry information from Windows endpoints
- Plist information from macOS endpoints
- Process list information from Linux endpoints
- Whether or not an application is installed and/or running on the device
- Specific attributes or properties of an application
Obtaining GlobalProtect Software
If you are using a campus owned and managed device GlobalProtect is most likely already installed.
For installation of GlobalProtect on non-campus managed devices the software installation packages are available for download for the following platforms:
Windows x64 (Windows 10 or later, Intel or AMD, 64 bit)
Windows ARM (Windows 11 or later, ARM64)
macOS (both Intel and Apple Silicon M1 or newer)
Linux (x86_64 and ARM64)
For smartphones and tablets check the Apple App Store or Google Play Store for an application named "GlobalProtect" from the company "Palo Alto Networks".
After installing the software enter the portal address as gp.newpaltz.edu and click the Connect button.