Add your profile image to Office 365

A few notes before the actual instructions:

  • The instructions below are for the web version of Office 365.  If you use the Desktop version of Outlook - you can still use these instructions to set your profile image - just login to the web version first.  The settings will go into effect for your account regardless of which method you use to access your mail.
  • These instructions are for the newer version of Outlook Web Access.  You are using the "Old" Outlook if instead it says "Try the new Outlook" at the top right (If it says this - click "Try the new Outlook" to move to the new version).


  1. Log in to your Office 365 email account.  Once there, select the box at the top right.  If you've never set a profile image - it will be your initials (it's indicated by 1 in the screenshot below)
  2. Click on the larger picture of your initials (to the left of your name).  In the example below - it is just a "T" (it's indicated by 2 in the screenshot below)
    Screenshot showing where to go to edit the profile image
  3. Click Choose File and choose a picture on your computer that you want to use as a profile image.
  4. Click Save when done.
  5. You now have your profile image updated.  Any Office 365 users at New Paltz will see your picture when you email them, or if they email you.



Special Note: If you are trying to set this image on a shared account, such as one for your department, you are unable to set the image yourself and the Office 365 Administrators at New Paltz must do this for you.  
To request this: 

  1. Go to the Office 365 Shared Email Accounts page
  2. Select "Submit Service Ticket"
  3. Choose "Request changes to an existing shared email account"
  4. Attach the file, and select Request


Article ID: 19199
Thu 12/1/16 1:58 PM
Fri 9/6/19 9:51 AM