Account Request / Change


This account request page is for employees to request access for new faculty or staff joining their department, including student temp service or work study students who need access to office computers.  It can also be used for account extensions, department changes, and name changes.
It can also be used for students/faculty/staff who have had a legal name change and need their email address updated to reflect their new name.

Features and Benefits:

  • Access to SUNY New Paltz Computer systems for faculty, staff, teaching and graduate assistants, and other student employees.
  • Includes access to most campus systems including:
    • New Paltz Email (Office 365)
    • Brightspace
    • Campus WiFi
    • Library systems
    • Office computer access
    • and more
  • This form can also be used to:
    • Request a username change
      • Note: Students should ensure their name is changed first with Records & Registration.  Faculty and staff should ensure their name is changed with Human Resources first.
    • Notify IT of a department change
    • request access to administrative systems (request must be made by department head)

Authorized Users:

  • The actual request for a new account must be made on behalf of a new employee by a full-time member of their department.
  • The systems that this provides access to are active while the individual is working as an employee of SUNY New Paltz (or one of its affiliates).
  • Requests for access to sensitive systems (such as Banner or Argos) must be made by a department chair, director, dean/associate dean, etc.

Request Process:

  • Click Request Access on the right.

User Responsibilities:

  • Your New Paltz computer account passwords should not be shared with anyone.
  • Keep your personal email address on file and up-to-date for account recovery purposes.
  • Create a strong password for your account and don't share it with anyone.
  • If you believe your account has been compromised, contact the help desk immediately.

Requirements and Prerequisites:

  • You must have the BannerID of the individual you are requesting access for.
  • Human Resources must add individuals into Banner before they can gain access.

Hours of Availability:

  • Computer accounts are available 24 hours a day, except during scheduled maintenance.
  • Scheduled maintenance will be announced via the All Faculty Staff ("all-fs") email list.


  • Submit a ticket here by clicking "Request/Extend Access"
  • Walk in to the Service Desk in Humanities 103
  • Call 845-257-3597 during normal business hours.
Request/Extend Access


Service ID: 15616
Fri 10/21/16 1:54 PM
Fri 8/19/22 2:22 PM