Forgot Password / Password Reset

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If you have forgotten your New Paltz username or password you can use our self-service password reset tool by going to the Self-service Reset Link.

The self-service tool will only work if:

  • We have a valid, external email address (i.e. a non-“” email address) on file for you.
  • You have already set up a “security question” so your identity can be verified.

If either of the above criteria are not met and you are unable to use the self-service tool, you can still reset your password by one of the following options:

  • All Users - Contact the IT Service Desk - , (845) 257-4357 or Humanities 103.
  • Application PINS -  Contact  Undergraduate Admission - or (845) 257-3200
                                                Graduate Admissions - or (845)-257-3947
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Article ID: 24520
Wed 2/8/17 11:08 AM
Thu 11/17/22 12:52 PM