Adding / Changing a recovery email address

To add or change a recovery email address on an account, so a password reset can be sent, we need two things:

1. Acceptable forms of ID to verify your identity
2. An alternate email address to add to your account

Visit the Service Desk in person with two forms of ID -or- Email us a clear image of the IDs to servicedesk@newpaltz.edu
Once we verify your ID it is immediately deleted from our system. 

(Please note: one ID needs to be a photo ID; do NOT send photos of credit cards or your Social Security card!)
If you have any concerns, please feel free to call the campus Service Desk at 845-257-4357.

Some acceptable forms of IDs:

• Drivers license
• College ID card
• High school ID card
• Work ID
• Insurance card
• Passport
• Military ID
• Health/Medical card
• Utility Bill
• Cash checking card with name
• Birth certificate
• Vehicle registration
• Other photo ID