Knowledge Base

Categories (7)

Getting Started Guides

• Faculty & Staff
• Students
​• Guests

Accounts, Access, & Security

• Account Request • Password Reset
• Card Access • Multifactor Authentication
• Security • Cybersecurity

Software and Apps

• Admin • Brightspace • Instructional Technology • Education • Office 365
• Web • Social Media • Downloads
• Remote Access • Jabber

Hardware

• PCs • Peripherals • Phones • Networking
• Audio/Video • Classroom/Lab Equipment

Networking & WiFi

• Wired & Wireless Issues
• VPN Support

Digital Accessibility

• Digital Accessibility Information
• Deque University Account

Policies

IT & College Policies