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Knowledge Base

Categories (8)

Accounts and Passwords

Account access issues, password resets

Audio, Visual, and Creative Services

Classroom Projectors, Lecture Capture, Document Cameras, Microphones, Digital Cameras, Audio

Desktop, Device & Print Services

Office Computers, Classroom Computers, Lab Computers, Personal Computers, Printers

Email, Communication, and Collaboration

Office 365, Hawkmail, Campus Telephones

Wifi, Internet, & Security

Wireless & wired connection issues, cable television, malware (viruses/spyware), cybersecurity

Blackboard and Instructional Technology

Course management, course design, Blackboard, Grading

Web, Social Media, and Marketing

Department web pages, Design & Marketing Services, Hawksites, TerminalFour


All policies related to computer and Internet access and usage at SUNY New Paltz