Getting Started: Students

General

• New Paltz Computer Username is the key to access the majority of system at SUNY New Paltz.
  • On your first login, you will be asked to set up Two-Factor Authentication.
  • Polices and Terms of Service for all computers campus computer systems.
• My New Paltz is the primary portal used to interact with numerous departments at SUNY New Paltz.
• Email/Microsoft Office Applications:
  • Microsoft 365 is the default email system for students. Please head to our Getting Started with Office 365 page for more information.
  • Through our campus, you have a Office 365 subscription. Head to our Installing Microsoft 365 page to install the applications. 
• Connectivity
  • Wireless through eduroam
  • Media Console and IoT Device Registration
  • Remote Access / VPN provides a secure connection with on-campus systems.

Computer Labs

• A list of all the computer labs in SUNY New Paltz can be found in our Labs List
• Public Labs are computer labs that are not normally scheduled for classes and provide access to general software.
• Department Labs are computer labs that are schedulable for classes and provide access to general software as well as discipline specific software.
• Some labs have printers that can be used through the lab computers. Head to our Lab Printing Tutorial and Printing FAQs to learn more. 
• You can request an account to access our Linux-based Workstations, servers and other services. 

Online Resources

• Brightspace is our learning management system on campus. This provides a place for instructors to electronically distribute and collect course materials, keep grades, and give tests.
  • Brightspace Tutorial Documentation
  • If you encounter any problems, you can create a service request here
• Hawksites is our campus' customized version of Word Press for personal websites and blogs.
  • Hawksites Tutorial Documentation
  • If you encounter any problems please report here
• Virtual Desktop Infrastructure provides access to a fully configured workstation environment as well as specific software from both on and off campus.
• Panopto is our campus video creation and sharing platform. 
  • Panopto Tutorial Documentation
  • If you encounter any problems, you can create a service request here
• LinkedIn Learning - LinkedIn Learning is an online educational platform offering thousands of expert-led courses in business, technology, and creative skills, designed to help individuals and organizations upskill efficiently. This resource is available for all active New Paltz Faculty, Staff and Students.
  • LinkedIn Learning Documentation
• WebEx is our campus virtual meeting platform.
  • WebEx Documentation

Remote Learning

• Brightspace Quickstart for Students (This orientation is a deep link to a Brightspace Course. You must be logged into Brightspace before clicking this link). Here, you can find a general overview on a number of useful instructional technology tools for you to use in your learning experience. 

On-Campus Students

• Residence Hall Labs are computer labs that provide access to general software and printing only for the residents of that specific hall.
• Wired Connectivity in Residence Halls

Loaner Equipment

• STL Library has short-term iPad and Laptop loaners (up to 7-days) for students.
• IT Service Desk has Laptop loaners with all necessary applications installed for students

Auditors

• Auditors have access to limited services.

Getting Help

IT Service Desk

    845-257-HELP (4357)

   servicedesk@newpaltz.edu