The associated support ticket form covers all types of Brightspace Support.
Note: Students will gain access to Brightspace courses one week before the first day of classes.
Banner, Argos, DegreeWorks, Workflow, Xtender, Custom Applications
Whether you need a poster to get the word out about an event on campus, a brochure to define a new program of study or an invitation crafted and distributed to a large remote audience, the Design, Print & Mail Services staff is here to help guide your project from concept to delivery. Our creative design professionals, experienced printers and knowledgeable mail services staff work in close partnership to ensure that your print and web publications are of professional quality and achieve your communication goals in accordance with the College’s editorial standards and best practices.
Request for new accounts, account changes, extension/reactivation of temporary accounts (for faculty, staff, and student employees), username changes, shared mailbox or mailing list requests, and Computer Science Linux Lab account requests, and guest account access.
my.newpaltz.edu is a portal through which users gain access to various self-service and administrative applications.
The official SUNY New Paltz email system
• For departments requesting the purchase or renewal of software/hardware
To grant or revoke card access for one or more users, or to change a building or interior space unlock schedule, Request must be made by an authorized user.
The College’s main website, http://www.newpaltz.edu is managed by the Office of Communication and Marketing (OCM). OCM is charged with maintaining series of branded templates for the various schools and departments, maintaining and training users in the use of a content management system, and helping departments create new and updated websites within the newpaltz.edu domain.
Request new Software, Hardware, or Image / Configuration modifications.
Slate CRM access, reporting, and support
TerminalFour is the college's current content management system (CMS). Gaining access to this system allows department chairs/directors/secretaries to make content edits to their website directly.
For any department that would like to create a new agency account
For problems with an existing campus telephone line.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.