Popular Services

The associated support ticket form covers all types of Brightspace Support.
Note: Students will gain access to Brightspace courses one week before the first day of classes.


Request for new accounts, account changes, extension/reactivation of temporary accounts (for faculty, staff, and student employees), username changes, shared mailbox or mailing list requests, and Computer Science Linux Lab account requests, and guest account access.


Whether you need a poster to get the word out about an event on campus, a brochure to define a new program of study or an invitation crafted and distributed to a large remote audience, the Design, Print & Mail Services staff is here to help guide your project from concept to delivery. Our creative design professionals, experienced printers and knowledgeable mail services staff work in close partnership to ensure that your print and web publications are of professional quality and achieve your communication goals in accordance with the College’s editorial standards and best practices.


To grant or revoke card access for one or more users, or to change a building or interior space unlock schedule, Request must be made by an authorized user.


The College’s main website, http://www.newpaltz.edu is managed by the Office of Communication and Marketing (OCM). OCM is charged with maintaining series of branded templates for the various schools and departments, maintaining and training users in the use of a content management system, and helping departments create new and updated websites within the newpaltz.edu domain.


Request AV Support, Loan AV Equipment, Request Lecture Capture Support, etc.


• For departments requesting the purchase or renewal of software/hardware


The official SUNY New Paltz email system


Banner, Argos, DegreeWorks, Workflow, Xtender, Custom Applications


my.newpaltz.edu is a portal through which users gain access to various self-service and administrative applications.


Request new Software, Hardware, or Image / Configuration modifications.


Report Issues relating to classroom technology and devices.


Slate CRM access, reporting, and support


TerminalFour is the college's current content management system (CMS). Gaining access to this system allows department chairs/directors/secretaries to make content edits to their website directly.


Request Data Reports, Surveys or Create/Renew Qualtrics account


Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.


Submit a ticket to report non-compliant content or to request assistance with digital accessibility topics.


For any department that would like to create a new agency account