Popular Services

The associated support ticket form covers all types of Blackboard requests, including copies/merges and requests for training.

Request for new accounts, account changes, extension/reactivation of temporary accounts (for faculty, staff, and student employees), username changes, shared mailbox or mailing list requests, and Computer Science Linux Lab account requests, and guest account access.

Banner, Argos, DegreeWorks, Workflow, Xtender, Custom Applications

Whether you need a poster to get the word out about an event on campus, a brochure to define a new program of study or an invitation crafted and distributed to a large remote audience, the Design, Print & Mail Services staff is here to help guide your project from concept to delivery. Our creative design professionals, experienced printers and knowledgeable mail services staff work in close partnership to ensure that your print and web publications are of professional quality and achieve your communication goals in accordance with the College’s editorial standards and best practices.

Request AV Support, Loan AV Equipment, Request Lecture Capture Support, etc.

• For departments requesting the purchase or renewal of software/hardware

my.newpaltz.edu is a portal through which users gain access to various self-service and administrative applications.

Request new Software, Hardware, or Image / Configuration modifications.

The College’s main website, http://www.newpaltz.edu is managed by the Office of Communication and Marketing (OCM). OCM is charged with maintaining series of branded templates for the various schools and departments, maintaining and training users in the use of a content management system, and helping departments create new and updated websites within the newpaltz.edu domain.

To grant or revoke card access for one or more users, or to change a building or interior space unlock schedule, Request must be made by an authorized user.

TerminalFour is the college's current content management system (CMS). Gaining access to this system allows department chairs/directors/secretaries to make content edits to their website directly.

The official SUNY New Paltz email system

Report Issues relating to classroom technology and devices.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

Request computer lab COVID cleaning supplies

Contact the Service Desk Favorite Service

Please Call the Service Desk at 845-257-4357

Hardwired network connections in residence halls, offices, or other locations.

Request support for an upcoming web conference.

This is where a student can request loaner laptop for the semester