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The associated support ticket form covers all types of Brightspace Support.
Note: Students will gain access to Brightspace courses one week before the first day of classes.

To grant or revoke card access for one or more users, or to change a building or interior space unlock schedule, Request must be made by an authorized user.

Please Call the Service Desk at 845-257-4357

Banner, Argos, DegreeWorks, Workflow, Xtender, Custom Applications is a portal through which users gain access to various self-service and administrative applications.

"Hawksites" is SUNY New Paltz's branded CampusPress (WordPress) multiuser web-platform.

Request for new accounts, account changes, extension/reactivation of temporary accounts (for faculty, staff, and student employees), username changes, shared mailbox or mailing list requests, and Computer Science Linux Lab account requests, and guest account access.

• For departments requesting the purchase or renewal of software/hardware

VDI (Virtual Desktop Infrastructure) is a service that allows users to remotely access a variety of software programs provided by the university.

The College’s main website, is managed by the Office of Communication and Marketing (OCM). OCM is charged with maintaining series of branded templates for the various schools and departments, maintaining and training users in the use of a content management system, and helping departments create new and updated websites within the domain.

This form is to be used by lab proctors only.

Request new Software, Hardware, or Image / Configuration modifications.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

Report Issues relating to classroom technology and devices.

Makerbot Innovation Center

Users with disabilities can submit a ticket to report non-compliant content or to request assistance. All users can also request training in designing and creating content that is accessible to everyone, including individuals with disabilities.

Information on the New Paltz VPN system