Popular Services

The associated support ticket form covers all types of Brightspace Support.
Note: Students will gain access to Brightspace courses one week before the first day of classes.


Whether you need a poster to get the word out about an event on campus, a brochure to define a new program of study or an invitation crafted and distributed to a large remote audience, the Design, Print & Mail Services staff is here to help guide your project from concept to delivery. Our creative design professionals, experienced printers and knowledgeable mail services staff work in close partnership to ensure that your print and web publications are of professional quality and achieve your communication goals in accordance with the College’s editorial standards and best practices.


Banner, Argos, DegreeWorks, Workflow, Xtender, Custom Applications


Request for new accounts, account changes, extension/reactivation of temporary accounts (for faculty, staff, and student employees), username changes, shared mailbox or mailing list requests, and Computer Science Linux Lab account requests, and guest account access.


The College’s main website, http://www.newpaltz.edu is managed by the Office of Communication and Marketing (OCM). OCM is charged with maintaining series of branded templates for the various schools and departments, maintaining and training users in the use of a content management system, and helping departments create new and updated websites within the newpaltz.edu domain.


The official SUNY New Paltz email system


Request AV Support, Loan AV Equipment, Request Lecture Capture Support, etc.


To grant or revoke card access for one or more users, or to change a building or interior space unlock schedule, Request must be made by an authorized user.


my.newpaltz.edu is a portal through which users gain access to various self-service and administrative applications.


• For departments requesting the purchase or renewal of software/hardware


Request new Software, Hardware, or Image / Configuration modifications.


Please Call the Service Desk at 845-257-4357


Information on the New Paltz VPN system


Slate CRM access, reporting, and support


"Hawksites" is SUNY New Paltz's branded CampusPress (WordPress) multiuser web-platform.


For problems with an existing campus telephone line.


This software is for students enrolled in the Mechanical Engineering curriculum.


Report Issues relating to classroom technology and devices.


TerminalFour is the college's current content management system (CMS). Gaining access to this system allows department chairs/directors/secretaries to make content edits to their website directly.