Services A-Z (80)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


About Blackboard Collaborate

Account Request / Change

Request for new accounts, account changes, and extension/reactivation of temporary accounts (for faculty, staff, and student employees).

Adobe Creative Cloud License Request

This is where a Student can request an Adobe License for the semester

Application For Student Employment - Assistant Asset Manager

Application For Student Employment - Media Operator

Application For Student Employment - Reception

Ask a Question


Blackboard Assistance Request

Course management system used by Faculty & Students.

Blackboard Copy / Merged Sections Request Form

Use the request form to merge student enrollments for two or more courses and/or copy content from one course to another.


Campus Telephones (Moves, Adds, or Changes)

For requesting new lines, for changes to existing lines, or to move a line from one location to another.

Campus Telephones (Repairs)

For problems with an existing campus telephone line.

Card Access

To grant or revoke card access for one or more users, or to change a building or interior space unlock schedule, Request must be made by an authorized user.

Classroom and Lab Technology Issue

Report an issue with technology in a classroom or computer lab

Classroom and Lab Technology Issues

Report Issues relating to classroom technology and devices.

Classroom and Lab Technology Requests

Request new Software, Hardware, or Image / Configuration modifications.

Computer Lab COVID cleaning supplies request

Request computer lab COVID cleaning supplies

Conference Phone / Polycom (Request)

Do you need to borrow a Conference Phone (aka polycom) for your event?

Copyright Infringement


Design, Print and Mail

Whether you need a poster to get the word out about an event on campus, a brochure to define a new program of study or an invitation crafted and distributed to a large remote audience, the Design, Print & Mail Services staff is here to help guide your project from concept to delivery. Our creative design professionals, experienced printers and knowledgeable mail services staff work in close partnership to ensure that your print and web publications are of professional quality and achieve your communication goals in accordance with the College’s editorial standards and best practices.

Digital Accessibility Support and Development

Submit a ticket for questions or concerns related to web accessible content.

Digital Signage - Add or Update Content

Request content updates on existing digital signage across campus.

Digital Signage - Report Issue

Report any issues with existing displays, or with the Content Manager software.


Email Marketing - General Email Support

Emma Email Marketing - New Account

For any department that would like to create a new agency account

Equipment Orientation Request

Request one-on-one AV equipment orientation

Event / Conference Support Request

Request AV support for an event or conference


General Request

Google Apps (Drive, Docs, Sheets, Slides)

Google Apps for Education (Hawkmail) information, including Docs, Sheets, Slides, Drive, and Sites

Guest Workstation Access


Hawkmail (Google Mail)

Hawksites | About

"Hawksites" is SUNY New Paltz's branded CampusPress (WordPress) multiuser web-platform.

Help Me Submit a Ticket!


Job Scheduling

Request execution or changes to scheduled Banner jobs


Knowmia - Recording and Media Storage Platform by TechSmith

Record, store, and caption media with Knowmia.  Also, includes quizzes, the conversation tool, and analytics to track engagement.


Lab Proctor Printer Issues

This form is to be used by lab proctors only.

Lecture Capture Playback Issue

Report issues related to streaming a Mediasite or Ensemble video

Lecture Capture Support Request

Request support doing a Lecture Capture recording

LinkedIn Learning

LinkedIn Learning (formerly is LinkedIn's online education service offering thousands of video courses in software, creative, business, and professional skills.

Linux Accounts

Linux accounts provide students with access to "Red Hat Enterprise Virtualization" environment (RHEV) desktops as well as access to the "Linux, Apache, MySQL, PHP" environment (LAMP).


Mailman (Mailing List System)

Mailing list (also known as listserv) system

Make a Telecommunication Payment

Marketplace Store Request

Request a new Marketplace store to accept online payments

Mathematica download and activation (Students)

Media Transfer Request

Request a media transfer from one format to another

Multifactor Authentication - Duo is a portal through which users gain access to various self-service and administrative applications.


New Paltz Default Blackboard Course Shell

The New Paltz Default Shell is a course template in Blackboard that is pre-built with features that take into consideration course design best practices and also follow the SUNY Course Quality Rubric (OSCQR).

NP Alert


Office 365

The official SUNY New Paltz email system for Faculty & Staff.

Office 365 - Microsoft Teams, SharePoint, and Groups

Office 365 - Shared Email Accounts

Request a new shared email account, or request changes to an existing shared email account.

Office Technology Requests (on Campus only)


Online Directory Listings


Paid Campaigns

Password Reset (All accounts except NP User ID)

Reset the password for: Office Computers, Banner, Argos, Xtender, Voicemail, Shell, Application PIN...)

Password Reset (NP User ID Only)

Public access form to reset password or change recovery email address.

Personal Web Site Hosting - Shell

The server provides individuals with a place to host their webpage.

Phone Directory Update

Photography Event Coverage

OCM provides limited photography support for campus-sponsored events.

Photography Overview

Project Management


Remote Teaching Technology Request (for Home)

This is the form for requesting technology (Hardware & Software) needed for remote instruction.

Report a General Issue

Request a Deque University Account

Request Training or Development

IT staff offer training and one-on-one troubleshooting support to faculty and staff.


Share your story, news or event

News at New Paltz -

Social Media

SolidWorks Student License

This software is for students enrolled in the Mechanical Engineering curriculum.

Student Laptop Loaner Request

This is where a student can request loaner laptop for the semester


Television Cable (Repair)

TerminalFour Content Management System - Access and Training

TerminalFour is the college's current content management system (CMS). Gaining access to this system allows department chairs/directors/secretaries to make content edits to their website directly.


VDI (Virtual Desktops)

VDI (Virtual Desktop Infrastructure) is a service that allows users to remotely access a variety of software programs provided by the university.

Videography Projects

Voicemail (Support)

VPN - Virtual Private Network

Information on the New Paltz VPN system


Web Conferencing Support Request

Request support doing a web conference

Website Update Requests

The College’s main website, is managed by the Office of Communication and Marketing (OCM). OCM is charged with maintaining series of branded templates for the various schools and departments, maintaining and training users in the use of a content management system, and helping departments create new and updated websites within the domain.

Wired Network Access

Hardwired network connections in residence halls, offices, or other locations.

Wireless Network Access

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.