Services A-Z (78)

Request for new accounts, account changes, and extension/reactivation of temporary accounts (for faculty, staff, and student employees).

Use the request form to merge student enrollments for two or more courses and/or copy content from one course to another.

Course management system used by Faculty & Students.

For requesting new lines, for changes to existing lines, or to move a line from one location to another.

For problems with an existing campus telephone line.

To grant or revoke card access for one or more users, or to change a building or interior space unlock schedule, Request must be made by an authorized user.

Report an issue with technology in a classroom or computer lab

Report Issues relating to classroom technology and devices.

Request new Software, Hardware, or Image / Configuration modifications.

Do you need to borrow a Conference Phone (aka polycom) for your event?

Whether you need a poster to get the word out about an event on campus, a brochure to define a new program of study or an invitation crafted and distributed to a large remote audience, the Design, Print & Mail Services staff is here to help guide your project from concept to delivery. Our creative design professionals, experienced printers and knowledgeable mail services staff work in close partnership to ensure that your print and web publications are of professional quality and achieve your communication goals in accordance with the College’s editorial standards and best practices.

Submit a ticket for questions or concerns related to web accessible content.

Request content updates on existing digital signage across campus.

Report any issues with existing displays, or with the Content Manager software.

Request a new installation location for digital signage.

For any department that would like to create a new agency account

Provides data security for campus devices by requiring authentication to interact with data, primarily for laptops and mobile devices

Request one-on-one AV equipment orientation

Request AV support for an event or conference

Google Apps for Education (Hawkmail) information, including Docs, Sheets, Slides, Drive, and Sites

Visitors, including parents, course auditors, event attendees, and vendors, can self-register for temporary guest wireless access while on campus.

The official student email system at SUNY New Paltz

Information about Hawksites can be found in the Web, Social Media, and Marketing section.

"Hawksites" is SUNY New Paltz's branded CampusPress (WordPress) multiuser web-platform.

Request execution or changes to scheduled Banner jobs

This form is to be used by lab proctors only.

Report issues related to streaming a Mediasite or Ensemble video

Request support doing a Lecture Capture recording

LinkedIn Learning (formerly Lynda.com) is LinkedIn's online education service offering thousands of video courses in software, creative, business, and professional skills.

Linux accounts provide students with access to "Red Hat Enterprise Virtualization" environment (RHEV) desktops as well as access to the "Linux, Apache, MySQL, PHP" environment (LAMP).

Mailing list (also known as listserv) system

Request a new Marketplace store to accept online payments

MDID is a digital media management tool for discovering, aggregating, and presenting digital media in learning spaces.

Request a media transfer from one format to another

my.newpaltz.edu is a portal through which users gain access to various self-service and administrative applications.

The official SUNY New Paltz email system for Faculty & Staff.

Request a new shared email account, or request changes to an existing shared email account.

Reset the password for: Office Computers, Banner, Argos, Xtender, Voicemail, Shell, Application PIN...)

Public access form to reset password or change recovery email address.

The shell.newpaltz.edu server provides individuals with a place to host their webpage.

OCM provides limited photography support for campus-sponsored events.

Request assistance with editing closed captions in Ensemble

IT staff offer training and one-on-one troubleshooting support to faculty and staff.

Request supplies for residence hall computer lab printers

News at New Paltz - http://sites.newpaltz.edu/news

This software is for students enrolled in the Mechanical Engineering curriculum.

TerminalFour is the college's current content management system (CMS). Gaining access to this system allows department chairs/directors/secretaries to make content edits to their website directly.

VDI (Virtual Desktop Infrastructure) is a service that allows users to remotely access a variety of software programs provided by the university.

Information on the New Paltz VPN system

Request support doing a web conference

The College’s main website, http://www.newpaltz.edu is managed by the Office of Communication and Marketing (OCM). OCM is charged with maintaining series of branded templates for the various schools and departments, maintaining and training users in the use of a content management system, and helping departments create new and updated websites within the newpaltz.edu domain.

Hardwired network connections in residence halls, offices, or other locations.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.