Services A-Z (72)
Accounts, Access, & Security
Request for new accounts, account changes, extension/reactivation of temporary accounts (for faculty, staff, and student employees), username changes, shared mailbox or mailing list requests, and Computer Science Linux Lab account requests, and guest account access.
Software & Apps / Administrative Applications
Banner, Argos, DegreeWorks, Workflow, Xtender, Custom Applications
Software & Apps / Software Support & Requests
This is where a Student can request an Adobe License for the semester due to COVID reasons.
Hardware / Audio Visual
Request AV Support, Loan AV Equipment, Request Lecture Capture Support, etc.
Software & Apps / Blackboard, Brightspace, & Instructional Technology
The associated support ticket form covers all types of Blackboard requests, including copies/merges and requests for training.
Software & Apps / Blackboard, Brightspace, & Instructional Technology
The associated support ticket form covers all types of Brightspace requests, including questions about the migration and requests for training.
Communication & Marketing / Digital Signage
Request a new digital sign installation, report a problem with an existing digital sign, or request new content for a digital sign.
Accounts, Access, & Security / Physical Security
To grant or revoke card access for one or more users, or to change a building or interior space unlock schedule, Request must be made by an authorized user.
Hardware / Audio Visual
Report an issue with technology in a classroom or computer lab
Hardware / Classroom & Lab
Report Issues relating to classroom technology and devices.
Hardware / Classroom & Lab
Request new Software, Hardware, or Image / Configuration modifications.
Hardware / Classroom & Lab
Request computer lab COVID cleaning supplies
Can't find what you need?
Please Call the Service Desk at 845-257-4357
Communication & Marketing / Design, Print and Mail
Whether you need a poster to get the word out about an event on campus, a brochure to define a new program of study or an invitation crafted and distributed to a large remote audience, the Design, Print & Mail Services staff is here to help guide your project from concept to delivery. Our creative design professionals, experienced printers and knowledgeable mail services staff work in close partnership to ensure that your print and web publications are of professional quality and achieve your communication goals in accordance with the College’s editorial standards and best practices.
Additional Campus Services / Development and Alumni Relations
Request various forms of data and support that will assist in fundraising and alumni cultivation efforts.
Digital Accessibility
Submit a ticket to report non-compliant content or to request assistance with digital accessibility topics.
Communication & Marketing / Email Marketing
Communication & Marketing / Email Marketing
For any department that would like to create a new agency account
Additional Campus Services / Facilities
Software & Apps / Office 365
Communication & Marketing / Websites
"Hawksites" is SUNY New Paltz's branded CampusPress (WordPress) multiuser web-platform.
Additional Campus Services / Institutional Research
Request Data Reports, Surveys or Create/Renew Qualtrics account
Hardware / Remote Technology Requests
This is the form for requesting technology (Hardware & Software) needed for remote instruction.
Software & Apps / Administrative Applications
Request execution or changes to scheduled Banner jobs
Hardware / Classroom & Lab
This form is to be used by lab proctors only.
Hardware / Telephones and Directory
Software & Apps / Administrative Applications
Request a new Marketplace store to accept online payments
Communication & Marketing
Software & Apps / Software Support & Requests
Software & Apps / Blackboard, Brightspace, & Instructional Technology
Software & Apps / Office 365
Software & Apps / Software Support & Requests
Statistics software package
Accounts, Access, & Security
Communication & Marketing / Websites
my.newpaltz.edu is a portal through which users gain access to various self-service and administrative applications.
Software & Apps / Blackboard, Brightspace, & Instructional Technology
The New Paltz Default Shell is a course template in Blackboard that is pre-built with features that take into consideration course design best practices and also follow the SUNY Course Quality Rubric (OSCQR).
Accounts, Access, & Security
Faculty, staff and students have the ability to sign-up for our NP Alert service to receive notifications in the event of a delay or cancelation due to inclement weather (weather alert) or other on-campus emergency.
Software & Apps / Office 365
The official SUNY New Paltz email system
Hardware / Office Technology
Hardware / Office Technology
Communication & Marketing
Communication & Marketing / Social Media
Accounts, Access, & Security
Reset the password for: Office Computers, Banner, Argos, Xtender, Voicemail, Shell, Application PIN...)
Accounts, Access, & Security
Public access form to reset password or change recovery email address.
Additional Campus Services / Development and Alumni Relations
Add, change or cancel charitable payroll deductions
Communication & Marketing / Websites
The shell.newpaltz.edu server provides individuals with a place to host their webpage.
Hardware / Telephones and Directory
Communication & Marketing / Photography
OCM provides limited photography support for campus-sponsored events.
Communication & Marketing / Photography
Accounts, Access, & Security / Physical Security
Request new security cameras and door card readers
Communication & Marketing / Share your story, news or event
Software & Apps / Administrative Applications
Slate CRM access, reporting, and support
Communication & Marketing / Social Media
Software & Apps / Software Support & Requests
This software is for students enrolled in the Mechanical Engineering curriculum.
H: Drive transfer or Macro capability request.
Hardware / Remote Technology Requests
This is where a student can request loaner laptop for the semester
Technology Acquisition & Assessment
• For departments requesting the purchase or renewal of software/hardware
Hardware / Telephones and Directory
For problems with an existing campus telephone line.
Communication & Marketing / Websites
TerminalFour is the college's current content management system (CMS). Gaining access to this system allows department chairs/directors/secretaries to make content edits to their website directly.
Software & Apps / Remote Application and Access
VDI (Virtual Desktop Infrastructure) is a service that allows users to remotely access a variety of software programs provided by the university.
Communication & Marketing / Videography
Digital Accessibility
For use by Vendors.
Software & Apps / Remote Application and Access
Information on the New Paltz VPN system
Software & Apps / Software Support & Requests
Request support for an upcoming web conference.
Communication & Marketing / Websites
The College’s main website,
http://www.newpaltz.edu is managed by the Office of Communication and Marketing (OCM). OCM is charged with maintaining series of branded templates for the various schools and departments, maintaining and training users in the use of a content management system, and helping departments create new and updated websites within the newpaltz.edu domain.
Networking/WiFi
Hardwired network connections in residence halls, offices, or other locations.
Networking/WiFi
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.