Services A-Z (83)

Request for new accounts, account changes, and extension/reactivation of temporary accounts (for faculty, staff, and student employees).

This is where a Student can request an Adobe License for the semester

Course management system used by Faculty & Students.

Use the request form to merge student enrollments for two or more courses and/or copy content from one course to another.

For requesting new lines, for changes to existing lines, or to move a line from one location to another.

For problems with an existing campus telephone line.

To grant or revoke card access for one or more users, or to change a building or interior space unlock schedule, Request must be made by an authorized user.

Report an issue with technology in a classroom or computer lab

Report Issues relating to classroom technology and devices.

Request new Software, Hardware, or Image / Configuration modifications.

Request computer lab COVID cleaning supplies

Do you need to borrow a Conference Phone (aka polycom) for your event?

Whether you need a poster to get the word out about an event on campus, a brochure to define a new program of study or an invitation crafted and distributed to a large remote audience, the Design, Print & Mail Services staff is here to help guide your project from concept to delivery. Our creative design professionals, experienced printers and knowledgeable mail services staff work in close partnership to ensure that your print and web publications are of professional quality and achieve your communication goals in accordance with the College’s editorial standards and best practices.

Submit a ticket for questions or concerns related to web accessible content.

Request content updates on existing digital signage across campus.

Report any issues with existing displays, or with the Content Manager software.

Thank you for attending a faculty drop-in session via Blackboard Collaborate. Your feedback on this questionnaire is valuable and will help us assess our support and training offerings.

For any department that would like to create a new agency account

Request one-on-one AV equipment orientation

Request AV support for an event or conference

Google Apps for Education (Hawkmail) information, including Docs, Sheets, Slides, Drive, and Sites

"Hawksites" is SUNY New Paltz's branded CampusPress (WordPress) multiuser web-platform.

Request execution or changes to scheduled Banner jobs

Record, store, and caption media with Knowmia.  Also, includes quizzes, the conversation tool, and analytics to track engagement.

This form is to be used by lab proctors only.

Report issues related to streaming a Mediasite or Ensemble video

Request support doing a Lecture Capture recording

LinkedIn Learning (formerly Lynda.com) is LinkedIn's online education service offering thousands of video courses in software, creative, business, and professional skills.

Linux accounts provide students with access to "Red Hat Enterprise Virtualization" environment (RHEV) desktops as well as access to the "Linux, Apache, MySQL, PHP" environment (LAMP).

Mailing list (also known as listserv) system

Request a new Marketplace store to accept online payments

Request a media transfer from one format to another

my.newpaltz.edu is a portal through which users gain access to various self-service and administrative applications.

The New Paltz Default Shell is a course template in Blackboard that is pre-built with features that take into consideration course design best practices and also follow the SUNY Course Quality Rubric (OSCQR).

The official SUNY New Paltz email system for Faculty & Staff.

Request a new shared email account, or request changes to an existing shared email account.

Reset the password for: Office Computers, Banner, Argos, Xtender, Voicemail, Shell, Application PIN...)

Public access form to reset password or change recovery email address.

The shell.newpaltz.edu server provides individuals with a place to host their webpage.

OCM provides limited photography support for campus-sponsored events.

This is the form for requesting technology (Hardware & Software) needed for remote instruction.

Request assistance with editing closed captions in Ensemble

IT staff offer training and one-on-one troubleshooting support to faculty and staff.

Request supplies for residence hall computer lab printers

News at New Paltz - http://sites.newpaltz.edu/news

This software is for students enrolled in the Mechanical Engineering curriculum.

This is where a student can request loaner laptop for the semester

TerminalFour is the college's current content management system (CMS). Gaining access to this system allows department chairs/directors/secretaries to make content edits to their website directly.

Service for UPD requests
If this is an emergency, please call Brendan Gannon @ 845-453-5784

VDI (Virtual Desktop Infrastructure) is a service that allows users to remotely access a variety of software programs provided by the university.

Information on the New Paltz VPN system

Request support doing a web conference

The College’s main website, http://www.newpaltz.edu is managed by the Office of Communication and Marketing (OCM). OCM is charged with maintaining series of branded templates for the various schools and departments, maintaining and training users in the use of a content management system, and helping departments create new and updated websites within the newpaltz.edu domain.

Hardwired network connections in residence halls, offices, or other locations.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.